Contact us 24/7:
Clarity is on the Way
Our Crisis Response Team helps manage mental health or substance abuse emergencies. We offer a safe space and expert guidance to navigate through difficult times. Together, we can bring clarity and support when it's needed the most.
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We strongly believe this program will help improve the efficacy of response to and treatment of individuals in our city who are experiencing crisis.
Eric Batista
Dial 9-1-1 and explain your emergency.
Follow the instructions provided by the emergency operator and wait for our arrival.
Step 2
Step 1
Step 3
Our trained professionals will offer empathetic support and guide you through the crisis.
About Us
Community Healthlink promotes and maintains the physical and mental health of individuals and families in Central Massachusetts facing mental illness, addiction, or homelessness. Our services are rooted in recovery principles, respecting each person's right to choose their own recovery path. We employ evidence-based practices and current research to enhance the lives of our consumers.
Don't face a crisis alone.
Help is just a call away. We are here to listen, understand, and provide the support you need. We are available 24/7.
© 2023 All rights reserved | Community Healthlink, Inc
with the new Crisis Response Team
Worcester’s Emergency Response teams are now better than ever.
Step 4
If needed, we will transport you to the appropriate facility in the city of Worcester for further care.
Worcester’s Emergency Response teams are now better than ever.
UMass Memorial Health - Community Healthlink (CHL)'s new Crisis Response Team is comprised of mental health clinicians, case managers, and peer educators who will be dispatched to crisis sites where they will de-escalate the situation, stabilize the client, and connect the client to local mental health and substance use resources.
How to Request Help from the Crisis Response Team
Worcester City Manager
Reach out to us when emotions become overwhelming or when witnessing a mental health or substance use crisis.
Community Healthlink, Inc.
72 Jaques Avenue
Worcester, MA 01610-2480
Phone: 508-860-1000
Clarity is on the Way
with the new Crisis Response Team
Reach out to us when emotions become overwhelming or when witnessing a mental health or substance use crisis.
Contact us 24/7:
with the new Crisis Response Team
Worcester’s Emergency Response teams are now better than ever.
UMass Memorial Health - Community Healthlink (CHL)'s new Crisis Response Team is comprised of mental health clinicians, case managers, and peer educators who will be dispatched to crisis sites where they will de-escalate the situation, stabilize the client, and connect the client to local mental health and substance use resources.
How to Request Help from the Crisis Response Team
About Us
Help is just a call away. We are here to listen, understand, and provide the support you need. We are available 24/7.
In case of an emergency, dial 9-1-1.